Select the right tech partner for your business.
Derbytown MSP’s service portfolio is packaged around two core pillars that can be sold independently or bundled together. Each pillar includes clearly defined tiers, measurable deliverables, and escalation paths for growing clients.
Remote IT support and online management that actually work
Remote MSP Solutions provide outsourced IT management for SMBs that need dependable systems, secure endpoints, responsive user support, and better technology governance. The objective is to reduce downtime, protect business data, and give employees the tools and support they need to work efficiently. Online Presence Management gives SMBs a structured way to build, maintain, and optimize their digital footprint. The goal is not simply to create attractive websites or social posts, but to build a measurable system that increases credibility, visibility, lead generation, and revenue.
Most competitors hide what they actually do. We don't.
Clear pricing. No hidden support tiers or surprise add-ons. Here's exactly what we manage for small businesses.
Remote Monitoring and Management (RMM)
Small businesses often discover technology issues only after they disrupt operations. A failing hard drive, overloaded device, full storage volume, outdated operating system, or offline workstation can reduce employee productivity and create costly downtime. RMM allows Derbytown MSP to detect and resolve many problems before they become emergencies.
Ticketing and Help Desk Support
Without a structured help desk process, small businesses handle technology issues through scattered texts, calls, employee workarounds, or informal vendor contacts. This creates slow response times, poor accountability, lost productivity, and limited visibility into recurring issues.
Cybersecurity and Compliance
Small businesses are increasingly targeted by cybercriminals because they often have valuable data but limited defenses. A single ransomware attack, credential compromise, or data loss event can create financial, legal, and reputational damage. Many small companies also face client, insurer, or regulatory pressure to demonstrate stronger security practices.
Online Presence Management
DerbytownMSP provides website design, website redesign, managed hosting, domain registration and DNS management, SSL certificate setup, basic security hardening, performance optimization, mobile responsiveness, and ongoing website maintenance.
Local search and Online visibility
Derbytown MSP Search and visibility services include local SEO, organic search optimization, Google Business Profile optimization, citation cleanup, keyword research, on-page SEO, technical SEO checks, content recommendations, and optional paid search campaigns.
Conversion and Revenue Operations
Our Conversion and revenue operations services focus on turning digital attention into measurable business opportunities. We build and optimize landing pages, lead capture forms, CRM integrations, appointment booking flows, automated follow-ups, call tracking, email sequences, and funnel reporting.
Kentuckiana businesses protected and online
Derbytown MSP keeps your systems running, your data secure, and your team productive. Two service pillars. One clear result: operational stability and digital growth.
2
Service pillars
Remote MSP Solutions for IT stability and Online Presence Management for digital growth.
1
Point of contact
You work with Derbytown MSP directly. No runaround, no layers between you and your technology partner.
100%
Proactive approach
Updates, security, backups, and monitoring happen before problems happen. You stay focused on running your business.
What's the first step to getting your IT and online presence locked down?
Contact us for a free consultation. We'll walk through what you're running, what's exposing you to risk, and what actually needs to happen next.